Archive for the ‘innovation’ Category
Hear the DorobekINSIDER Book Club: Little Bets
For the past several years, I have been hosting something I call the DorobekINSIDER Book Club — it is something like the Oprah Book Club but more wonky. Essentially, we select a book that is tied to my favorite words: It helps the government do its job better. We invite the author… and then we invite a fed — or feds — to talk about how that book impacts how you do your job.
And, in fact, the books we have selected are usually chosen by government people themselves.
I’ve been very lucky — I’ve hosted some great authors and remarkable books… and we’ve had amazon people from the government world join in the discussion. (Previous meetings are in the liner notes below.)
This week, we held the latest ‘meeting’ of the book club — the book is by Peter Sims — Little Bets: How Breakthrough Ideas Emerge from Small Discoveries.
I used to hold the book club discussions on the radio. But now, we get to do them the way book clubs are supposed to be held: In person. I got to lead a discussion at the 2012 Adobe Government Assembly hosted by 1105 Media. And it was a great discussion. We had Peter Sims and we were joined by Dave McClure, the Associate Administrator of GSA’s Office of Citizen Services and Innovative Technologies, who is one of the brightest people I know.
I mentioned earlier, “Little Bets” was recommended by Peter Levin, the chief technology officer at the Department of Veterans Affairs — an agency which has historically been bogged down in projects that were over budget and way beyond the schedule. And Levin has tried to institute “lay-ups” to get some momentum within the agency. Levin and VA CIO Roger Baker have made remarkable progress, by all accounts.
The book club conversation is wide ranging — and we talk about challenges that agencies face.
But we’d love to get your thoughts. We’ve created a page on GovLoop, and I hope you’ll add your thoughts and ideas about the conversation… and I hope you’ll read the book and suggest ideas for how to make little bets work within your agency or organization… what works… and what doesn’t? How do you make ‘little bets’ actually happen?
Meanwhile… the full discussion…
After the break, the liner notes:
The DorobekINSIDER Book Club selection: Little Bets by Peter Sims
It’s back — the DorobekINSIDER Book Club… and this time, it’s more interactive.
For newcomers… think of the DorobekINSIDER Book Club as a wonky version of the Oprah book club. And now, we actually get to have a book club ‘meeting.’
The specifics:
When: Wednesday, February 8 at the 2012 Adobe Government Assembly at 9a
Where: The National Press Club in Washington, DC
The Book: Little Bets: How Breakthrough Ideas Emerge from Small Discoveries by Peter Sims.
Participating in the discussion will be the author, Peter Sims… and Dave McClure, the Associate Administrator of GSA’s Office of Citizen Services and Innovative Technologies, who is one of the brightest people I know … and, of course, you can participate too.
Why this book…
Credit for selecting this book goes to Peter Levin, the chief technology officer at the Department of Veterans Affairs. I was lucky to be part of a team interviewing Levin for the winter 2012 publication by the CGI Institute for Collaborative Government. During that interview, Levin spoke about the book — and the ideas behind it:
Levin arrived at the VA in June 2009 with a strategy for establishing leadership early on. In close cooperation with the secretary, deputy secretary, chief of staff and CIO, Levin decided to go after the “layups.” Inspired by the strategy Peter Sims outlines in his book “Little Bets: How Breakthrough Ideas Emerge from Small Discoveries,” Levin wanted to build momentum for transformational change by systematically taking small, exploratory steps and being open to new ideas along the way.
“He wrote down my playbook,” Levin said of Sims. “It’s exactly what I did and still do — not try to boil the ocean or solve every problem in the first two weeks.”
Levin said his first layup was not in an area his bosses expected. “For personal reasons, I was keenly focused on suicide prevention,” Levin said, referring to the fact that he lost many family members to the Holocaust and knows that survivors and their descendants have high rates of suicide, divorce and mental illness. “For me, that was a place where a morally transcendent problem met personal interest, met the opportunity to actually do something meaningful and worthwhile quickly.”
He proposed augmenting the Veterans Crisis Line with an anonymous online chat service for veterans who didn’t feel comfortable talking on the telephone. One month later, the service was a reality.
“With Roger Baker’s help, we got that stood up quickly, and today we have had more than 3,000 interventions,” Levin said. “It’s hard to say how many would have led to tragedy, but I bet it’s more than one. In my faith tradition, if you save one, you save the world.”
In subsequent discussions with government executives, there is broad consensus: Government is not great at making little bets. Federal CIO Steve VanRoekel speaking at CES Government last month told the story about when he was at the FCC and he wanted to create a way to measure wireless speeds. The response — a decidely non-little bet approach — was the often selected approach: Build something from the ground up… at a projected cost of $5 million. In the end, the FCC built an app — for a fraction of the cost. (Hear VanRoekel’s mobile government speech… or just hear the story about the FCC app.) And, frankly, former federal CIO Vivek Kundra told a similar story about when the Transportation Security Administration was looking to create a blog and a member of the CIO organization said it would cost $50,000 to create a blogging platform. TSA went on to use Google’s free Blogger blog platform… and the TSA blog is one of the most read across government.
Frankly, I’m not sure this kind of story is unique to government, but… There are a host of reasons the government is leery about taking chances.
Some of the topics we will discuss:
- What is a ‘little bet’ anyway?
- How does one decide what a little bet is?
- What are the obstacles to little betting?
- The government has to solve big problems. Are little bets really the answer?
- What is you bet — and lose?
During our conversation, I hope to delve into some of those challenges — and some of the solutions.
If you haven’t read the book yet, you can at least read the introduction [PDF] from Peter Sims Web site.
I will post audio of the conversation later this week… and I’ll also open a discussion on GovLoop where I hope you will share your thoughts.
I look forward to your thoughts.
Previous DorobekINSIDER Book Club “meetings”:
* The SPEED of Trust: The One Thing That Changes Everything by Stephen M.R. Covey. Read more and find a link to the book club session here.
* Payback: Reaping the Rewards of Innovation by James P. Andrew, Harold L. Sirkin, and John Butman. Read more and hear the book club “meeting” with Andrew and Federal CTO Aneesh Chopra find a link to the book club session here.
* Drive: The Surprising Truth About What Motivates Us by Daniel Pink. Read more and hear the book club “meeting” here.
* What Would Google Do? by Jeff Jarvis. Read more and find a link to the book club session here.
* Grown Up Digital: How the Net Generation is Changing Your World by Don Tapscott. Read more and find a link to the book club session here.
* Fired Up or Burned Out: How to reignite your team’s passion, creativity, and productivity by Michael Lee Stallard. Read more and hear the book club meeting here.
* The New Social Learning: A Guide to Transforming Organizations Through Social Media by Tony Bingham and Marcia Conner. Read more and hear the book club “meeting.”
DorobekINSIDER: GovLoop Insights Issue of the Week: Finding needles in haystacks — and the changing government market
Hey there — I’m Christopher Dorobek — the DorobekINSIDER — and welcome to the GovLoop Insights Issue of the Week with Chris Dorobek.
Each week, our goal is to where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And, as always, we focus on six words: helping you do your job better.
This week, we’ve talked about the challenges of dealing with big data. We’re going to tell you about a company that is going just that — for the intelligence agencies… for the Recovery Board… it’s a story of the Silicon Valley coming to Washington successfully, and it may also be an indication of the direction of government contracting. We’ll talk about the company Palantir.
And as we head into the weekend, we’ll have your weekend reading list… weekends are a time to rejuvenate — but also some time to take a step back and ponder. And we’ll have some reading that may guide you as you work be innovative… to think outside of the box. We’ll have information about the DorobekINSIDER Book Club — it’s coming up on Tuesday Wednesday at the Adobe Government Assembly… and we’ll have details.
But… after the break… we start off as we do every week with a look at the week that was for government… for the first week of February 2012…
DorobekINSIDER: GovLoop Insights Issue of the Week: What governance means to you
Hey there — I’m Christopher Dorobek — the DorobekINSIDER — and welcome to the GovLoop Insights Issue of the Week with Chris Dorobek.
Each week, our goal is to where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And, as always, we focus on six words: helping you do your job better.
This week, we’re going to talk about governing — and the relationship between governing and what you do. We’re going to talk to one of the editors of a new book — just out this week — titled Transforming American Governance: Rebooting the Public Square. We’ll also have some weekend reads — he weekends are a good time to rejuvenate — but also some time to take a step back and ponder. And we’ll have some reading that may guide you as you work to think outside of the box. We’ll take a look at the impact drones have on the military… and on how you can actually do more with less. All of that just ahead…
But after the break… we will start off as we do every week with a look at the week that was for the third week of January 2012…
DorobekINSIDER: Amazon’s cloud coup: Frank DiGiammarino

Frank DiGiammarino
Amazon’s Web Service’s government arm has scored a coup — hiring Frank DiGiammarino, who left the White House late last year.
The DorobekINSIDER has confirmed that DiGiammarino has been named Amazon Web Service‘s director of innovation and global expansion for Amazon Web Services, which is mostly known for books but has been making a big play in the cloud — and in government. And that includes some smart hires. Last year, Amazon hired Teresa Carlson, who had led Microsoft Federal.
DiGiammarino left the White House earlier this year where he served as an advisor to the Vice President for recovery implementation and director of the Recovery Implementation Office. In that job, he was responsible to ensuring the $787 billion in stimulus got out into the economy as quickly and efficiently as possible.
Here he is at 2010′s Gov 2.0 Summit talking about the stimulus spendings impact on innovation:
DiGiammarino is widely respected, previously serving as the vice president of strategic initiatives for the National Academy of Public Administration, where he helped created the innovative Collaboration Project. The Collaboration Project was developed along with Lena Trudeau, who is now at the General Services Administration’s Federal Acquisition Service’s Associate Commissioner, Office of Strategic Innovations. It was designed to be a place where government could collaborate around collaboration.
This is only the latest in some high profile people jumping into the cloud. Carlson joined Amazon Web Services last year, and Viveck Kundra, the former federal chief information officer, announced that he is joining Salesforce.com.
After the break… read DiGammarino’s full bio…
DorobekINSIDER: GovLoop issue of the week: CES, CES Government, and mobile
Welcome to the GovLoop Insights Issue of the Week with Chris Dorobek.
Each week, our goal is to where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And, as always, we focus on six words: helping you do your job better.
This week, we’re going to get geeky… we’re going to embrace our inner nerd. This week was the annual gadget-a-thon known as CES — the Consumer Electronics Show out in Las Vegas. I got to attend for the first time this year — both to CES and CES Government. One of the key speakers was Steve VanRoekel, the federal chief information officer. And later on, we’ll have highlights of his speech, and talk about what it means for you.
Also later on, we’ll have our weekend reading list — the weekends are a good time to rejuvenate — but also some time to take a step back and ponder. And we’ll have some reading that may guide you as you work to think outside of the box.
But after the break, we’ll have our look at the week that was for the second week of January 2012… plus the full Week in Review…
DorobekINSIDER: GovLoop Insights issues of 2011: Tech that is fundamentally changing government
NOTE: Updated to clean up formatting
Hey there — I’m Christopher Dorobek — the DorobekINSIDER — welcome to GovLoop Insights Issue of the Week with Chris Dorobek… where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And, as always, we focus on six words: helping you do your job better.
And for the month of December, we have been taking taking a break from the issue of the week — and we are taking a look at the issues that defined government for the year. And next week, we’ll talk about the issue of the year — I don’t think anybody will be surprised, but… we’ll talk about it next week.
Over the past few weeks, we spoke about cyber-security — and dealing with big data… How do you deal with all the information that you now have access to?
And then last week, we spoke about how transparency and open government can really help you get your job done — talking to Earl Devaney, who is retiring from government after more than 40 years… for the past two years, he has been the chairman of the Recovery, Accountability and Transparency Board.
This week, we are going to talk to one of the concepts that is really changing… well, it’s changing so much in technology, but it is also having a huge impact on government… and I’m going to bring you some highlights of one of the best speeches that you probably didn’t hear.
But we’re going to start off this week, as we have so many week’s this year, talking about… yes, the budget. And it was a roller coaster week — one of many this year. After it seemed likely that there could be a government shutdown, House and Senate negotiators this week signed off on a more than $1 trillion, year-end spending bill and it made its way through the House on Friday.
The bill is more than 1,200 pages and Politico reports that it covers a remarkable breath of topics — domestic spending… the Pentagon and foreign aid — plus tens of billions more related to the war in Afghanistan.
The funding bill sets government spending for the year at $1.043 trillion, a level agreed to in an August deal that raised the nation’s legal borrowing limit. The figure represents a 1.5 percent drop in spending from the fiscal year that ended Sept. 30.
That doesn’t count $115 billion for overseas military operations, a $43 billion dip since this past year as the war in Iraq winds down. It also doesn’t include $8.1 billion in emergency disaster-relief spending.
The measure covers spending for three-fourths of the government. A number of agencies were covered in the November deal including the departments of Agriculture, Commerce, Housing and Urban Development, Justice, State, and Transportation, as well as NASA and some smaller agencies. This deal covers the all other agencies.
And as a result of this deal, most domestic programs will see cuts as part of the effort to reduce the deficit.
The measure omits funding for the Internal Revenue Service to prepare for the 2014 implementation of the federal health-care law. But it increases funding for border agents and Immigration and Customs Enforcement.
It includes $8.4 billion for the EPA — a $233 million drop from last year. And provides $550 million for Obama’s signature Race to the Top education program, a cut of more than 20 percent.
And it includes an increase for the e-government fund.
The other big event, which seemed to get less attention, is the end of the war in Iraq after nine years. The flag of American forces in Iraq has been lowered in Baghdad, and Defense Secretary Leon Panetta told troops the mission had been worth the cost in blood and dollars. I’ll leave that debate to others.
About 4,000 US soldiers now remain in Iraq, but they are due to leave in the next two weeks. At the peak of the operation, US forces there numbered 170,000.
With that, we turn to one of 2011’s big issues — even if you don’t work in technology, you’ve heard of cloud. Last week, we spoke with Earl Devaney of the Recovery Board about how cloud computing allowed the Recovery Board to be much more agile then it could otherwise.
In November, I got to moderate a program focusing on cloud computing. [By way of transparency: I was paid to emcee the event.] It was one of the most interesting presentations I had heard all year.

VA's John Rucker
I go to a lot of events and hear a lot of speakers. Many of them are very good — and many of them seek to peer into the future. But one of the best futurists I heard all year was John Rucker. He isn’t a professional speaker. In fact, he even jokes that he looks like a fed. And he is a fed. Rucker is the acting lead for the Department of Veterans Affairs data center consolidation initiative. And he gave a revealing look at the future of technology — and of cloud computing in the government.
After the break… I have his full speech — and his slides as well. But I wanted to bring you two highlights of his speech.
I noted that VA has long been seen as one of the most hapless agencies for government IT. VA CIO Roger Baker and VA CTO Peter Levin have made enormous strides to change that — and Rucker called him the best CIO he has seen in his more than 30 years of government service.
But he noted the cloud is going to have a big impact on the future of government technology…
John Rucker of the Department of Veterans Affairs.
He also said the cloud isn’t for everything…
John Rucker… he is the acting lead for the Department of Veterans Affairs data center consolidation initiative.
As I say, the speech doesn’t have flash — but I think it is one of the most far sighted assessments of government technology that I’ve heard.
It’s GovLoop — I’d love to hear what you think. Do you agree with his assessment? Or is cloud just a lot of hype?
Again, after the break, hear the speech in full… and the DorobekINSIDER must read list…
DorobekINSIDER: ELC 2011: UNsessioning about YOUR role in government innovation
Today, as part of ELC’s technology innovation track – the last panel of the day – and we are trying an ELC innovation about innovation. We are holding an UN-session. For the past several years, there have been un-conferences. Un-conferences — and, by extension, our un-session — is very open. There is a topic, but there are no set list of speakers. It is wisdom of the crowds in the conference format — it enables open, collaborative learning using a format that “creates space for peer-to-peer learning, collaboration and creativity.”
I’m thrilled to be working with Kathy Conrad, the principal deputy associate administrator of GSA’s Office of Citizen Services and Innovative Technologies.
The UN-session is the final panel of the ELC’s technology innovation track. And our goal is to walk out of the UNsession with… homework, for lack of a better term. We want to come up with tools that people can take — and try — in their organization that encourage and enable innovation. And we are then continuing the sharing after ELC ends — I’ve created a section on GovLoop, the social network for government, where I hope people will share their lessons… what worked, what didn’t. (Hear Conrad talk about some of her thoughts on the GovLoop Insights Issue of the Week podcast from this past week.)
One of my new favorite books is Little Bets: How Breakthrough Ideas Emerge from Small Discoveries — and I think it is a book about innovation. It’s about making it a part of your live and your thinking. (A preview: The DorobekINSIDER book club will be coming back next year — and, if we can work out schedules, this will be our book. More to come. Stay tuned.)
Read our thoughts — and our notes for the un-session — after the break.
DorobekINSIDER: GovLoop Insights Issue of the Week: Innovate 301
Our issue of the week is about you doing your job better.But, before we get to that… our round-up of the stories that made news for the third week of October 2011…And we start with your money… where there were were a number of stories. We lead, of course, with the talk — and the likelihood — that pay for feds will be frozen for the third year. The Washington Post says that Sens. Joseph I. Lieberman (I-Conn.) and Susan Collins (R-Maine), the chairman of and ranking member on the Senate Homeland Security and Governmental Affairs Committee, are also suggesting that the way that feds retirement befits are calculated should be recalculated. And Federal Times notes that the chairman of the House Oversight and Government Reform Committee, Rep. Darrell Issa (R-Calif.), and other Republican members on the panel called on the budget supercommittee to extend the federal pay freeze through 2015. They also called on the supercommittee to permanently end “non-performance-based” step increases.
Speaking of that budget supercommittee: Many eyes still watching the work that is going on behind closed doors on Capitol Hill. The Washington Post says there is growing unease that the supercommittee might not do much of anything.
Meanwhile the U-S intelligence agencies are bracing for big budget cuts, Wired’s Danger Room blog reports. The intelligence community is facing a “double digit” percentage cut to its $80 billion annual budget, James Clapper, the director of national intelligence, said at a conference this week.
And the age of austerity is getting increasingly real for feds. This week, the Justice Department said it may shut down some offices around the country. That angered attorneys working in those cities… and the Government Accountability Office said it may have to consider ferloughs if proposed budget cuts pass.
Very serious issues, but could there be austerity hype? For government tech, maybe, at least according to immixGroup’s Market Intelligence organization. It presented it’s assessment of the budget this week. They said that while continuing resolutions and ongoing budget cuts will have an impact, most federal IT spending requests are slightly ahead of 2011 levels, with buying trends expected to emphasize telework/mobile computing, cloud computing/virtualization, and cybersecurity.
A few other quick money items:
* The unemployment rate for veterans is outpacing the rate for civilians. The Washington Post has the data from the Bureau of Labor Statistics that showed the unemployement rate for veterans at nearly 12 percent, well above the overall jobless rate of about 9.1 percent.
* And we told you last week about Moneyball managers. Politico this week has the story about Moneyball economics. And they quote White House Office of Management and Budget Associate Director for Performance and Personnel Management Shelley Metzenbaum, who wrote an OMB blog post talking about the Moneyball book and film. Moneyball is about the baseball manager who uses… atypical data to make decisions… Metzenbaum says that could be a model for government agencies. (NOTE: Updated 10.23 to include Metzenbaum’s OMB blog post on the topic.)
The defense story of the week… from the New York Times, which reported that the Obama administration considered using cyber-attacks on Lybian leaders to disrupt and disable the Qaddafi government, but eventually decided to use traditional air strikes. (Last week, we spoke to Mark Bowden – the author and journalist. His most famous work is Black Hawk Down, but his most recent book is Worm: The First Digital World War. Hear that conversation here.)
Our procurement story of the week… The Government Accountability Office sustained a protest of the General Services Administration’s cloud computing contract. GAO essentially recommended a do over. We have a link to Washington Technology’s story and the GAO decision — read it for yourself.
A few big management stories this week…
The 7,000 memmbers of the Senior Executive Service — you’re going to be getting a new performance management system… and soon. Federal Times reports the new system, being finalized by the Office of Management and Budget, aims to evaluate SES members on how well they demonstrate the SES’s five “core qualifications”: leading people, leading change, business acumen, building coalitions and being results driven.
And the management of government technology… specifically… the role of the CIO…
GAO put out its assessment on the role of the federal chief information officer. What is probably little shock to anybody: GAO found that CIOs don’t fully have a full seat at the leadership table in many agencies. (AFFIRM will be holding it’s own assessment on the changing role of the CIO at it’s lunch on November 16.)
Meanwhile, the Federal CIO Council put out it’s thoughts on the critically of what are called integrated program teams. We’ll have more on this later, but you can read why the Federal CIO Council believe they are important online… dorobek insider dot com… and insights.govloop.com.
And just in case you think managing technology is easy, a story out of Canada where that government’s CIO said that it could take a decade to remake that country’s IT structure.
Finally, the Wall Street Journal had a story this week about ways of updating the suggestion box. And we’ve seen that across government. TSA — and now DHS — have their Idea Factory. But here is a way to have your say on waste. the National Academy of Public Administration and the Recovery, Accountability and Transparency Board are looking for your insights on how to find waste, fraud and abuse. You can have your say at fedaccountabilitydialogue.net.
I should mention that the Journal also had a story about the trials and tribulations of having these kinds of open forums. The Journal notes that a White House promised to answer questions raised in an online petition. One petition wants to legalize raw milk sales. Others seek to mandate the spaying and neutering of pets, abolish the Transportation Security Administration and even to “formally acknowledge an extraterrestrial presence engaging the human race.” There is even one to save the Postal Service. There you go.
All of that aside, our issue of the week… is about innovation.
There were a few stories this week about different agencies seeking different ways to be innovative. The New York Times reports that the postal union representing letter carriers’ has hired a former investment banker, and a the financial firm to help craft a plan to breathe some life into the ailing postal service.
And along a similar vain, Reuters reports that the is stepping up its five-year-old Defense Venture Catalyst Initiative, or DeVenCI, as a way to get high-tech advice.
There has been a lot of discussion in recent years about how the government can be innovative. Next week, at the Industry Advisory Council’s Executive Leadership Conference, a big focus will be on innovation. And, in fact, we are going to try something a big different — maybe even innovative. As part of that discussion, there will be an UN-session. You have have heard of an un-conference. These are where you don’t have a panel — or even an agenda. You have… well, the people in the room. You tap the wisdom of crowds. At ELC, we are doing an UN-session. When I say we, the UN-session is going to be guided by me… and Kathy Conrad… she is the principal deputy associate administrator of GSA’s Office of Citizen Services and Innovative Technologies.
I asked her to join me this week to talk about government and innovation… and she says that the government isn’t given enough credit for its innovation — even by government employees…
Kathy Conrad… she is the principal deputy associate administrator of GSA’s Office of Citizen Services and Innovative Technologies.
Now there are ways that YOU can participate. I’ll post some of our thoughts this weekend on on DorobekINSIDER… and we are creating a GovLoop discussion where you can offer your thoughts… and we are giving people at ELC homework — what are they going to do to be… innovative. And we’re going to follow up and see what works — and what doesn’t. And we hope you will join us for all of that.
And that is our question of the week — what are the biggest challenges to innovation in your organization?
It’s GovLoop — so we’d love to get your thoughts.
DorobekINSIDER: The Federal News Radio Book Club selection: The New Social Learning
It’s back — the Federal News Radio Book Club. In fact, we haven’t had a “meeting” since April when we discussed Daniel Pink’s book Drive.
For newcomers… Think of the Federal News Radio Book Club as a wonky version of the Oprah book club. Unlike most book clubs, we don’t meet in a physical location. We’ll hold the book club “meeting” right on the air on Federal News Radio 1500 AM’s DorobekINSIDER and/or online at DorobekINSIDER.com. And during the hour, we will be joined by the authors of the book… and by a few other people who can spur the discussion… and we’ll take questions and comments about the book.
There are several ways you can participate. There is a Federal News Radio Book Club section on GovLoop, where I’d love to get your thoughts… and a Facebook page… you can Tweet about the book…
All of that being said, let me give you the details…
When: Friday, November 12, 2010 at 3p ET
Where: On Federal News Radio 1500 AM’s DorobekINSIDER… and online at DorobekINSIDER.com.

The New Social Learning
And the book: The New Social Learning: A Guide to Transforming Organizations Through Social Media by Tony Bingham and Marcia Conner. Bingham [Twitter] is the is President and Chief Executive Officer of the American Society for Training & Development (ASTD). Conner Bingham [Twitter] is a partner at Altimeter Group, which creates strategies for collaborative culture, social business, and workplace learning with enterprise leaders and technology providers who serve them.
Why this book?
Regular readers and listeners probably know that I am fascinated by what I call collaborative tools. (I am not a fan of the term “social media” — and I think it is more then just a question of semantics.) I continue to believe that these tools are fundamentally altering the way we have done business along a whole array of areas — government being one of them for a number of reasons.
This book fascinated me because… the authors spoke to government… and it focuses on doing business better. But in the end, it is about change — and change management. We all talk about how difficult it is to change government. (I actually think government gets a bad rap — it is difficult to change large organizations, and federal agencies are large organizations.)
One of my favorite pull quotes from the book so far:
Training often gives solutions to problems already solved. Collaboration addresses challenges no one has overcome before.
Love that.
I have to say up front that I have not finished the book yet — my Kindle tells me I’m 39 percent of the way through. (There are no page numbers in an e-book — because you can change the font size.)
That being said, I get the gist — and there is enough there already to make it worth some time.
This book is specifically not about marketing using social networking… or building your brand. It is about training — and learning, where there is so much evolution going on.
Here is how the authors describe the focus of the book:
Many employers see it as simply a workplace distraction. But social media has the potential to revolutionize workplace learning. People have always learned best from one another, and social media enables this to happen, unrestricted by physical location and in extraordinarily creative ways.
Again, I will share my thoughts about the book as I’m reading it. I hope you will too… here… on GovLoop… on Facebook… or Tweet using #DIbookclub. We’ll use all of the comments as part of our discussion on Nov. 12.
I have also pulled reviews and further reading together here.
I look forward to your thoughts.
Previous Federal News Radio Book Club “meetings”:
* The SPEED of Trust: The One Thing That Changes Everything by Stephen M.R. Covey. Read more and find a link to the book club session here.
* What Would Google Do? by Jeff Jarvis. Read more and find a link to the book club session here.
* Grown Up Digital: How the Net Generation is Changing Your World by Don Tapscott. Read more and find a link to the book club session here.
* Fired Up or Burned Out: How to reignite your team’s passion, creativity, and productivity by Michael Lee Stallard. Read more and hear the book club meeting here.
* Payback: Reaping the Rewards of Innovation by James P. Andrew, Harold L. Sirkin, and John Butman. Read more and hear the book club “meeting” with Andrew and Federal CTO Aneesh Chopra find a link to the book club session here.
* Drive: The Surprising Truth About What Motivates Us by Daniel Pink. Read more and hear the book club “meeting” here.
