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The big government CIO challenge: people… The most critical technology: Web 2.0

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There has been a change at the top of the list of issues facing government IT executives — security has dropped to number two in the latest AFFIRM’s 13th annual CIO challenges survey. The big issue: Hiring and retaining skilled professionals.

The big issue facing CIOs — people.

The survey recipients were asked to select five items from a list of 25 challenges that they consider the most important to the federalCIO in performing the CIO function. The “top ten” (there are 11 actual challenges in the top ten due to a tie at #10) out of 25 survey challenges in descending order of importance are:

  • Hiring and retaining skilled professionals
  • Balancing information sharing and security/privacy requirements
  • Obtaining adequate funding for IT programs and projects
  • Simplifying business processes to maximize the benefit of technology
  • Aligning IT and organizational mission goals
  • Managing or replacing legacy systems
  • Developing agency-wide IT accountability
  • Consolidating common IT business/mission functions
  • Creating data interoperability across agencies
  • Building effective relationships in support of IT initiatives with agency senior executives (agency head, CFO, etc.) (tie)
  • Formulating or implementing an enterprise architecture (EA) (tie)

There is much more detail in the report itself, which you can find here… or below.

The other interesting part of the survey is the critical technologies that people are watching. This year’s winner didn’t even make the list last year — Web 2.0/collaborative technologies. From the report:

The survey recipients were asked to select five items from a list of 30 critical technologies and solutions that they considered the most important to performing the federalCIO function.  The “top ten” selected critical technologies and solutions in descending order of importance

1. Web 2.0/Collaborative technologies
2. Information sharing
3. Knowledge management
4. Service-oriented architecture (SOA)
5. Wireless technology (tie)
5. Identity management/HSPD12 (smart cards, biometrics, etc.) (tie)
7. Security applications (tie)
7. Workflow (tie)
9. Security infrastructure (tie)
9. Executive information and decision support systems (tie)

I’ve posted the full report here…

View this document on Scribd

You can also find it here.

Written by cdorobek

December 18, 2008 at 10:29 PM

Posted in CIOs

One Response

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  1. […] The big government CIO challenge: people… The most critical technology: Web 2.0, CIO survey fi… (We had the authors of the report on Federal News Radio 1500 AM’s Daily Debrief with Chris Dorobek and Amy Morris on Friday. Hear that conversation here.) […]

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